What is your return policy?

All items are final sale. Please inspect the fixture thoroughly before installing it. We only exchange items that have operational or design defect within 30 days of purchase. 

How long are light fixtures under warranty?

One year, the limited manufacturer warranty covers your light fixtures against manufacturing defects for one year from the date you bought your light fixture.

Sparkle Light does not offer guarantees nor warranty on any merchandise. All items are covered by one-year manufacturer’s warranty, Sparkle Light is not responsible for any costs relating to defective merchandise, including installation or Labour costs of the items.

Do you offer installation services?
Sparkle Light does not install any merchandise and cannot be responsible for installation.

Are your fixtures cUL or cETL rated?
All fixtures are cETL or cUL rated unless otherwise noted. The cETL or cUL marks are recognized by inspectors and authorities having jurisdiction as proof of product compliance throughout Canada.

Are bulbs included with the fixture?
Bulbs are not included unless otherwise noted.  

You can always reach out to us at shoponline@sparklelight.ca with any questions.