Sparkle Light offers free shipping on all orders shipped in Ontario only. We ship to all provinces and territories in Canada.
All orders are processed within 1 to 2 days (except weekends and holidays), depending on where you live, the time it may take for your product to reach you, may vary, most orders are delivered by Canada Post within 1 to 2 weeks.
You will receive an order confirmation email when your order has been placed. Once your product has shipped, you will receive shipment confirmation email confirming the shipment of your parcel(s). The email includes a tracking information that you can check the status of your order.
If a Canada Post shipment cannot be delivered, Canada Post will leave a delivery notice card showing where the parcel can be picked up. Canada Post office holds the parcel for 15 calendar days.
You can always reach out to us at firstname.lastname@example.org with any questions.